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ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard is CPSC recall #14027, announced on November 21, 2013. The CPSC cites the following hazard: The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035. The remedy is consumers should stop using recalled elliptigo cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. consumers with affected cycles can contact elliptigo online at www.elliptigo.com/safety to locate the authorized repair center closest to them.. Affected brand: ElliptiGO Inc..
The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035.
Affected products
ElliptiGO outdoor elliptical cycles
Recalled brands
ElliptiGO Inc.
Remedy
Consumers should stop using recalled ElliptiGO cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. Consumers with affected cycles can contact ElliptiGO online at www.elliptigo.com/safety to locate the authorized repair center closest to them.
Recall date
November 21, 2013
CPSC recall #14027 covers ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on November 21, 2013. The CPSC cites the following hazard: The ElliptiGO 3C, 8C and 11R models are outdoor elliptical cycles used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO cycles have an aluminum frame, drive arms, two 20" spoked-wheels, an internally geared hub, front and rear brakes and adjustable-height steering column. All cycles have the word "ElliptiGO" along the outside of the frame. The 3C and 8C model cycles have a "C-Series" decal towards the rear of the frame and aluminum drive arms. The recalled 11R cycles are matte black with white markings and the "11R" decal is found towards the rear of the frame. The serial numbers on all models are located on the frame in front of the back wheel near where the kickstand attaches to the frame. Serial number ranges for the recalled 3C and 8C models are from 11-010-001 through 13-028-102, and for the 11R model from 12-003-069 through 12-020-035.
The CPSC remedy for recall #14027 is consumers should stop using recalled elliptigo cycles until they have the fork upgraded with a safety retrofit and/or upgraded replacement drive arm axles installed. consumers with affected cycles can contact elliptigo online at www.elliptigo.com/safety to locate the authorized repair center closest to them.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2014/ElliptiGO-Recalls-Elliptical-Cycles. RecallDocket links to it from this page.
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