Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard

Active Recall Announced November 21, 2012 CPSC #13707

Quick answer

Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard is CPSC recall #13707, announced on November 21, 2012. The CPSC cites the following hazard: This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop. The remedy is cpsc urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. the breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. blinds have adjustment cords on both ends of the head rail with a cord stop on each. if there is a knot in the two cords inside the cord stop, stop using these window coverings and contact hunter douglas for a free repair kit with instructions on untying the knot. hunter douglas will also be contacting consumers to provide repair kits.. Affected brand: Hunter Douglas Fabrication Co..

Hazard

This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

Affected products

Standard cordlock top-down/bottom-up Duette and Applause honeycomb shades; standard cordlock top-down/bottom-up Hunter Douglas pleated shades; Hunter Douglas Brilliance Privacy View pleated shades and standard cordlock Duette and Applause Duolite shades

Recalled brands

Hunter Douglas Fabrication Co.

Remedy

CPSC urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. The breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. Blinds have adjustment cords on both ends of the head rail with a cord stop on each. If there is a knot in the two cords inside the cord stop, stop using these window coverings and contact Hunter Douglas for a free repair kit with instructions on untying the knot. Hunter Douglas will also be contacting consumers to provide repair kits.

Recall date

November 21, 2012

Categories

Blinds, Shades & Cords

Frequently asked questions

What is CPSC recall #13707?

CPSC recall #13707 covers Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard, announced by the U.S. Consumer Product Safety Commission on November 21, 2012. The CPSC cites the following hazard: This recall involves custom-made cellular and pleated window coverings, sold in various colors and featuring a breakaway cord stop. These honeycomb and pleated shades have a top-down and bottom-up function allowing for the raising and lowering of the shades from the top down or from the bottom up. The Hunter Douglas logo is printed on the tassels on the single cords that descend from the breakaway cord stop.

What is the remedy for recall #13707?

The CPSC remedy for recall #13707 is cpsc urges consumers to check their window coverings to see if the cords inside the breakaway cord stop are tied in a single knot. the breakaway cord stop is the plastic device that attaches two cords from the end of the blind to a single cord used to adjust the blind. blinds have adjustment cords on both ends of the head rail with a cord stop on each. if there is a knot in the two cords inside the cord stop, stop using these window coverings and contact hunter douglas for a free repair kit with instructions on untying the knot. hunter douglas will also be contacting consumers to provide repair kits.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Hunter Douglas Recalls to Repair Custom Cellular and Pleated Window Coverings Due to Strangulation Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2013/Hunter-Douglas-Recalls-to-Repair-Custom-Cellular-and-Pleated-Window-Coverings-Due-to-Strangulation-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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