Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

Active Recall Announced July 25, 2013 CPSC #13250

Quick answer

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard is CPSC recall #13250, announced on July 25, 2013. The CPSC cites the following hazard: This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines. The remedy is consumers and exercise facilities should immediately stop using the recalled krankcycles and contact johnson health tech north america to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. this includes any krankcycles sold online.. Affected brand: Johnson Health Tech North America.

Hazard

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Affected products

Johnny G. Krankcycle® by Matrix

Recalled brands

Johnson Health Tech North America

Remedy

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Recall date

July 25, 2013

Categories

Exercise Machines/Equipment

Frequently asked questions

What is CPSC recall #13250?

CPSC recall #13250 covers Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on July 25, 2013. The CPSC cites the following hazard: This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

What is the remedy for recall #13250?

The CPSC remedy for recall #13250 is consumers and exercise facilities should immediately stop using the recalled krankcycles and contact johnson health tech north america to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. this includes any krankcycles sold online.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2013/Krankcycle-by-Matrix-with-Detachable-Seat-Recalled-by-Johnson-Health-Tech. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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