Sears Reannounces Recall of Kenmore Dehumidifiers Due to Additional Reports of Fires, Burn, Low Consumer Response Rate

Active Recall Announced July 17, 2013 CPSC #13238

Quick answer

Sears Reannounces Recall of Kenmore Dehumidifiers Due to Additional Reports of Fires, Burn, Low Consumer Response Rate is CPSC recall #13238, announced on July 17, 2013. The CPSC cites the following hazard: This recall involves Kenmore brand 35-, 50- and 70-pint dehumidifiers made by LG and manufactured between 2003 and 2005. The dehumidifiers are made of white plastic and are between 21 and 24 inches tall, about 15 inches wide and about 13.5 inches deep. They have a fan, humidity controls and a Kenmore logo on their top front panels. They come with front-loading water buckets. Some models include remote controls. The model number can be found on the right side of the interior of the unit once the bucket has been removed. Recalled units have the following model numbers: 35-pint (2004) - 580.54351400 50-pint (2003) - 580.53509300 70-pint (2003) - 580.53701300 70-pint (2004) - 580.54701400 70-pint (2005) - 580.54701500 The remedy is consumers should immediately turn off and unplug the dehumidifiers and contact the recall fulfillment center to receive a sears gift card for either $75, $80, $90 or $100, which may be used at any sears or kmart store or at sears.com or kmart.com. the gift card amount will depend on the capacity and year of the dehumidifier. in lieu of a gift card, consumers may request a check for the refund amount. all consumers with recalled units will also receive a $25 coupon that may be used at sears department stores or sears.com toward the purchase of a new kenmore dehumidifier.. Affected brands: LG Electronics (Tianjin) Appliance Co., Ltd., LG Electronics USA Inc. and Sears.

Hazard

This recall involves Kenmore brand 35-, 50- and 70-pint dehumidifiers made by LG and manufactured between 2003 and 2005. The dehumidifiers are made of white plastic and are between 21 and 24 inches tall, about 15 inches wide and about 13.5 inches deep. They have a fan, humidity controls and a Kenmore logo on their top front panels. They come with front-loading water buckets. Some models include remote controls. The model number can be found on the right side of the interior of the unit once the bucket has been removed. Recalled units have the following model numbers: 35-pint (2004) - 580.54351400 50-pint (2003) - 580.53509300 70-pint (2003) - 580.53701300 70-pint (2004) - 580.54701400 70-pint (2005) - 580.54701500

Affected products

Kenmore dehumidifiers

Recalled brands

LG Electronics (Tianjin) Appliance Co., Ltd., LG Electronics USA Inc. and Sears

Remedy

Consumers should immediately turn off and unplug the dehumidifiers and contact the Recall Fulfillment Center to receive a Sears gift card for either $75, $80, $90 or $100, which may be used at any Sears or Kmart store or at Sears.com or Kmart.com. The gift card amount will depend on the capacity and year of the dehumidifier. In lieu of a gift card, consumers may request a check for the refund amount. All consumers with recalled units will also receive a $25 coupon that may be used at Sears Department Stores or Sears.com toward the purchase of a new Kenmore dehumidifier.

Recall date

July 17, 2013

Categories

Dehumidifiers

Frequently asked questions

What is CPSC recall #13238?

CPSC recall #13238 covers Sears Reannounces Recall of Kenmore Dehumidifiers Due to Additional Reports of Fires, Burn, Low Consumer Response Rate, announced by the U.S. Consumer Product Safety Commission on July 17, 2013. The CPSC cites the following hazard: This recall involves Kenmore brand 35-, 50- and 70-pint dehumidifiers made by LG and manufactured between 2003 and 2005. The dehumidifiers are made of white plastic and are between 21 and 24 inches tall, about 15 inches wide and about 13.5 inches deep. They have a fan, humidity controls and a Kenmore logo on their top front panels. They come with front-loading water buckets. Some models include remote controls. The model number can be found on the right side of the interior of the unit once the bucket has been removed. Recalled units have the following model numbers: 35-pint (2004) - 580.54351400 50-pint (2003) - 580.53509300 70-pint (2003) - 580.53701300 70-pint (2004) - 580.54701400 70-pint (2005) - 580.54701500

What is the remedy for recall #13238?

The CPSC remedy for recall #13238 is consumers should immediately turn off and unplug the dehumidifiers and contact the recall fulfillment center to receive a sears gift card for either $75, $80, $90 or $100, which may be used at any sears or kmart store or at sears.com or kmart.com. the gift card amount will depend on the capacity and year of the dehumidifier. in lieu of a gift card, consumers may request a check for the refund amount. all consumers with recalled units will also receive a $25 coupon that may be used at sears department stores or sears.com toward the purchase of a new kenmore dehumidifier.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Sears Reannounces Recall of Kenmore Dehumidifiers Due to Additional Reports of Fires, Burn, Low Consumer Response Rate on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2013/Sears-Reannounces-Recall-of-Kenmore-Dehumidifiers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls