Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards

Active Recall Announced May 9, 2013 CPSC #13186

Quick answer

Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards is CPSC recall #13186, announced on May 9, 2013. The CPSC cites the following hazard: Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater." The remedy is consumers should immediately unplug and stop using the heaters and return the product to any family dollar stores location for a full refund.. Affected brand: Family Dollar Services Inc..

Hazard

Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater."

Affected products

Portable Heaters

Recalled brands

Family Dollar Services Inc.

Remedy

Consumers should immediately unplug and stop using the heaters and return the product to any Family Dollar Stores location for a full refund.

Recall date

May 9, 2013

Categories

Portable Electric Heaters

Frequently asked questions

What is CPSC recall #13186?

CPSC recall #13186 covers Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on May 9, 2013. The CPSC cites the following hazard: Optimus Tower Quartz Heaters are portable electric tower heaters that are about 10 inches wide, 25 inches tall and 9 inches deep. The heaters have a white metal casing with a white plastic top, a wire cage protecting the heating elements and vent slits at the bottom. The front section of the top has the brand name Optimus, a power light, a caution light and two dials. One dial turns the heater on or off and selects the power of either 750 watts or 1500 watts. The other control knob selects the heat range between high and low. The rear section of the top has fire, high temperature and shock warnings and diagrams of the heater being used in 750 watt mode and 1500 watt mode. Model number "H-5232" is on a silver sticker on the bottom of the heater below the words "Optimus" and "Quartz Heater."

What is the remedy for recall #13186?

The CPSC remedy for recall #13186 is consumers should immediately unplug and stop using the heaters and return the product to any family dollar stores location for a full refund.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Family Dollar Stores Recalls Optimus Tower Quartz Heaters Due to Overheating and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2013/Family-Dollar-Stores-Recalls-Optimus-Tower-Quartz-Heaters. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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