Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

Active Recall Announced May 2, 2012 CPSC #12732

Quick answer

Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard is CPSC recall #12732, announced on May 2, 2012. The CPSC cites the following hazard: This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray. The remedy is consumers should stop using the recalled mowers immediately and contact an exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. exmark has contacted registered owners of the recalled mowers.. Affected brand: Exmark Mfg. Co. Inc..

Hazard

This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Affected products

Exmark Quest 42" ZRT Riding Mowers

Recalled brands

Exmark Mfg. Co. Inc.

Remedy

Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Recall date

May 2, 2012

Categories

Riding Lawn Mowers

Frequently asked questions

What is CPSC recall #12732?

CPSC recall #12732 covers Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard, announced by the U.S. Consumer Product Safety Commission on May 2, 2012. The CPSC cites the following hazard: This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

What is the remedy for recall #12732?

The CPSC remedy for recall #12732 is consumers should stop using the recalled mowers immediately and contact an exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. exmark has contacted registered owners of the recalled mowers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Exmark-Quest-ZRT-Riding-Mowers-Recalled-Due-to-Crash-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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