Quick answer
2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard is CPSC recall #12724, announced on February 22, 2012. The CPSC cites the following hazard: The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely. The remedy is 2gig has directed home security companies to contact consumers, who will receive a free, installed replacement module. if you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2gig. consumers should not try to disconnect or disable the recalled product.. Affected brand: 2GIG Technologies Inc..
The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely.
Affected products
GSM Radio Modules Used in Go!Control Panels
Recalled brands
2GIG Technologies Inc.
Remedy
2GIG has directed home security companies to contact consumers, who will receive a free, installed replacement module. If you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2GIG. Consumers should not try to disconnect or disable the recalled product.
Recall date
February 22, 2012
CPSC recall #12724 covers 2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard, announced by the U.S. Consumer Product Safety Commission on February 22, 2012. The CPSC cites the following hazard: The GSM radio module in the Go!Control Panel enables wireless communication between the home security system and alarm monitoring companies. The Go!Control panels are 6-inches high and 8.5-inches wide and are made of white plastic. The front of the control panel has a color touch screen display, a speaker and "emergency" and "home" buttons. A home security company name may also appear on the front of the panel. The recalled radio modules are a component used inside the Go!Control panels. A professional home security system installer can identify the recalled module. Consumers cannot identify the module safely.
The CPSC remedy for recall #12724 is 2gig has directed home security companies to contact consumers, who will receive a free, installed replacement module. if you have not been contacted and have a question about whether your home security system contains the recalled module, contact your home security company or 2gig. consumers should not try to disconnect or disable the recalled product.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell 2GIG Technologies Recalls Modules Used In Go!Control Panels for Home Security Systems Due to Fire and Burn Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/2GIG-Technologies-Recalls-Modules-Used-In-GoControl-Panels-for-Home-Security-Systems-Due-to-Fire-and-Burn-Hazard. RecallDocket links to it from this page.
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