Konica Minolta Recalls Printers Due to Fire Hazard

Active Recall Announced February 2, 2012 CPSC #12717

Quick answer

Konica Minolta Recalls Printers Due to Fire Hazard is CPSC recall #12717, announced on February 2, 2012. The CPSC cites the following hazard: This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door. The remedy is consumers of magicolor 3730dn and 4750dn should stop using the printers immediately and contact konica minolta to schedule a free replacement. consumers of bizhub c35 and c35p will be visited by an authorized service agent for repair and replacement of the faulty component.. Affected brand: Konica Minolta Business Solutions U.S.A. Inc..

Hazard

This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

Affected products

Konica Minolta Printers

Recalled brands

Konica Minolta Business Solutions U.S.A. Inc.

Remedy

Consumers of Magicolor 3730DN and 4750DN should stop using the printers immediately and contact Konica Minolta to schedule a free replacement. Consumers of Bizhub C35 and C35P will be visited by an authorized service agent for repair and replacement of the faulty component.

Recall date

February 2, 2012

Categories

Printers

Frequently asked questions

What is CPSC recall #12717?

CPSC recall #12717 covers Konica Minolta Recalls Printers Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on February 2, 2012. The CPSC cites the following hazard: This recall involves four desktop models of laser color printers: Magicolor 4750DN, Magicolor 3730DN, Bizhub C35 and Bizhub C35P. Model numbers are located on the plate attached to the side of the printer as well as the bottom of the front door. The printers are dark and light gray in color and have "Konica Minolta" printed on the top of the front door.

What is the remedy for recall #12717?

The CPSC remedy for recall #12717 is consumers of magicolor 3730dn and 4750dn should stop using the printers immediately and contact konica minolta to schedule a free replacement. consumers of bizhub c35 and c35p will be visited by an authorized service agent for repair and replacement of the faulty component.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Konica Minolta Recalls Printers Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Konica-Minolta-Recalls-Printers-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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