Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries

Active Recall Announced December 13, 2011 CPSC #12707

Quick answer

Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries is CPSC recall #12707, announced on December 13, 2011. The CPSC cites the following hazard: This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee. The remedy is consumers should immediately stop using the recalled massagers and return them to any bj's wholesale club for a full refund. the firm is directly contacting consumers who purchased this product. the firm advises consumers not to touch the batteries or open the battery compartment.. Affected brands: Qingxi Shangpin Electrical Working Shop, Dongguan City Liwang Battery Co., Ltd., Fourstar Group USA Inc..

Hazard

This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee.

Affected products

Handheld Massage Pets

Recalled brands

Qingxi Shangpin Electrical Working Shop, Dongguan City Liwang Battery Co., Ltd., Fourstar Group USA Inc.

Remedy

Consumers should immediately stop using the recalled massagers and return them to any BJ's Wholesale Club for a full refund. The firm is directly contacting consumers who purchased this product. The firm advises consumers not to touch the batteries or open the battery compartment.

Recall date

December 13, 2011

Categories

Massagers

Frequently asked questions

What is CPSC recall #12707?

CPSC recall #12707 covers Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries, announced by the U.S. Consumer Product Safety Commission on December 13, 2011. The CPSC cites the following hazard: This recall involves ladybug and bee-shaped "Massage Pet" handheld massagers. The ladybugs are red and black and the bees are yellow and black. The massagers measure 3 1/2 inches tall and 5 inches wide and were sold with two Kendal brand AA batteries. "Massage Pets" and "Dating code 1210A" are printed on the massager's hangtag along with UPC 0 49696 60453 6 for the ladybug and UPC 0 49696 60454 3 for the bee.

What is the remedy for recall #12707?

The CPSC remedy for recall #12707 is consumers should immediately stop using the recalled massagers and return them to any bj's wholesale club for a full refund. the firm is directly contacting consumers who purchased this product. the firm advises consumers not to touch the batteries or open the battery compartment.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Handheld Massagers Recalled by Fourstar Group Due to Burn Hazard from Leaking Batteries on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Handheld-Massagers-Recalled-by-Fourstar-Group-Due-to-Burn-Hazard-from-Leaking-Batteries. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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