Quick answer
Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard is CPSC recall #12211, announced on June 28, 2012. The CPSC cites the following hazard: This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa. The remedy is consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the watkins-therm products response hotline. consumers should contact the watkins-therm products response hotline or their watkins manufacturing spa dealer for a free replacement heater and installation by a service technician. watkins manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.. Affected brands: Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, Heater Manufacturer: Therm Products, a division of Caldesso LLC.
This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
Affected products
Hot Spring Spas and Limelight Hot Tubs
Recalled brands
Spa Manufacturer: Watkins Manufacturing Corp., dba Hot Spring Spas and Limelight Hot Tubs, Heater Manufacturer: Therm Products, a division of Caldesso LLC
Remedy
Consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the Watkins-Therm Products Response Hotline. Consumers should contact the Watkins-Therm Products Response Hotline or their Watkins Manufacturing spa dealer for a free replacement heater and installation by a service technician. Watkins Manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.
Recall date
June 28, 2012
CPSC recall #12211 covers Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on June 28, 2012. The CPSC cites the following hazard: This recall includes the following 11 models of Hot Spring Spas and Limelight Hot Tubs brand spas installed with Therm Products No-Fault Water Heaters: Aria, Envoy, Flair, Glow, Grandee, Jetsetter, Prodigy, Pulse, Sovereign, Vanguard and Vista. The recalled spas were manufactured from March 2011 to December 2011 and were installed since October 2011. The date is represented by 2N, 3N, or 4N in the spa's seven to 10 alpha-numeric serial code. For example, xxx2N#### or xxx4N####, where "xxx" represents a series of letters one to three characters long, and "####" is a four-digit numerical sequence. The model name and serial code are printed on a label within the spa's equipment compartment, located behind a removable panel on the side of the spa.
The CPSC remedy for recall #12211 is consumers should immediately stop using the recalled spas and shut off power to the spa unit, following instructions provided in the owner's manual or by the watkins-therm products response hotline. consumers should contact the watkins-therm products response hotline or their watkins manufacturing spa dealer for a free replacement heater and installation by a service technician. watkins manufacturing spa dealers are also contacting all affected owners to schedule the free installation of a replacement heater.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Watkins Manufacturing and Therm Products Recall Spas Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Watkins-Manufacturing-and-Therm-Products-Recall-Spas-Due-to-Fire-Hazard. RecallDocket links to it from this page.
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