STIHL Recalls Chain Saws Due to Risk of Injury

Active Recall Announced February 14, 2012 CPSC #12108

Quick answer

STIHL Recalls Chain Saws Due to Risk of Injury is CPSC recall #12108, announced on February 14, 2012. The CPSC cites the following hazard: This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647 The remedy is consumers should immediately stop using the recalled chain saws and return them to an authorized stihl dealer for the installation of a free replacement flywheel.. Affected brand: STIHL Inc..

Hazard

This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

Affected products

MS 391 Chain Saws

Recalled brands

STIHL Inc.

Remedy

Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.

Recall date

February 14, 2012

Categories

Chain Saws

Frequently asked questions

What is CPSC recall #12108?

CPSC recall #12108 covers STIHL Recalls Chain Saws Due to Risk of Injury, announced by the U.S. Consumer Product Safety Commission on February 14, 2012. The CPSC cites the following hazard: This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

What is the remedy for recall #12108?

The CPSC remedy for recall #12108 is consumers should immediately stop using the recalled chain saws and return them to an authorized stihl dealer for the installation of a free replacement flywheel.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell STIHL Recalls Chain Saws Due to Risk of Injury on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/STIHL-Recalls-Chain-Saws-Due-to-Risk-of-Injury. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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