Quick answer
Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning is CPSC recall #12074, announced on December 27, 2011. The CPSC cites the following hazard: Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format. The remedy is consumers should immediately stop using and check the model and manufacture year information on their navien water heater. consumers with recalled water heaters should immediately contact navien to schedule a free repair. navien will replace all nylon 66 vent collar with pvc collars. consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.. Affected brands: Kyung Dong Navien Co. Ltd., South Korea, Navien America Inc..
Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
Affected products
Navien Instantaneous or Tankless Water Heaters
Recalled brands
Kyung Dong Navien Co. Ltd., South Korea, Navien America Inc.
Remedy
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Recall date
December 27, 2011
CPSC recall #12074 covers Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning, announced by the U.S. Consumer Product Safety Commission on December 27, 2011. The CPSC cites the following hazard: Navien tankless hot water heaters are white with "T-Creator" and "NAVIEN" on the front. Recalled model numbers are CR-180(A), CR-210(A), CR-240(A), CC-180(A), CC-210(A) and CC-240(A) manufactured in 2008. A label on the side of the water heater lists the model number along with the manufacturing year in YYYY format.
The CPSC remedy for recall #12074 is consumers should immediately stop using and check the model and manufacture year information on their navien water heater. consumers with recalled water heaters should immediately contact navien to schedule a free repair. navien will replace all nylon 66 vent collar with pvc collars. consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Navien Recalls Tankless Water Heaters Due to Risk of Carbon Monoxide Poisoning on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Navien-Recalls-Tankless-Water-Heaters-Due-to-Risk-of-Carbon-Monoxide-Poisoning. RecallDocket links to it from this page.
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