Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

Active Recall Announced November 30, 2011 CPSC #12049

Quick answer

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard is CPSC recall #12049, announced on November 30, 2011. The CPSC cites the following hazard: The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product. The remedy is consumers should immediately stop using the recalled product and contact mophie for instructions on receiving a replacement product.. Affected brand: Mophie LLC.

Hazard

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Affected products

Rechargeable External Battery Case

Recalled brands

Mophie LLC

Remedy

Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

Recall date

November 30, 2011

Categories

Batteries and Chargers

Frequently asked questions

What is CPSC recall #12049?

CPSC recall #12049 covers Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard, announced by the U.S. Consumer Product Safety Commission on November 30, 2011. The CPSC cites the following hazard: The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

What is the remedy for recall #12049?

The CPSC remedy for recall #12049 is consumers should immediately stop using the recalled product and contact mophie for instructions on receiving a replacement product.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2012/Mophie-Recalls-iPod-Touch-Rechargeable-External-Battery-Case-Due-to-Burn-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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