Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability

Active Recall Announced April 19, 2011 CPSC #11735

Quick answer

Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability is CPSC recall #11735, announced on April 19, 2011. The CPSC cites the following hazard: The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery. The remedy is consumers should stop using the product immediately and contact spot llc for a free replacement.. Affected brand: Spot LLC.

Hazard

The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

Affected products

Spot Satellite Communicator

Recalled brands

Spot LLC

Remedy

Consumers should stop using the product immediately and contact Spot LLC for a free replacement.

Recall date

April 19, 2011

Categories

Personal Protection

Frequently asked questions

What is CPSC recall #11735?

CPSC recall #11735 covers Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability, announced by the U.S. Consumer Product Safety Commission on April 19, 2011. The CPSC cites the following hazard: The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

What is the remedy for recall #11735?

The CPSC remedy for recall #11735 is consumers should stop using the product immediately and contact spot llc for a free replacement.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Spot-Recalls-Satellite-Communicator-Due-To-Loss-of-Emergency-Communications-Capability. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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