Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers

Active Recall Announced February 8, 2011 CPSC #11721

Quick answer

Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers is CPSC recall #11721, announced on February 8, 2011. The CPSC cites the following hazard: The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter." The remedy is building managers should contact simplexgrinnell for a free software upgrade. simplexgrinnell is contacting its customers directly.. Affected brand: Tyco Safety Products Westminster of Westminster, Mass..

Hazard

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

Affected products

Simplex Fire Alarm Control Panel

Recalled brands

Tyco Safety Products Westminster of Westminster, Mass.

Remedy

Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.

Recall date

February 8, 2011

Categories

Fire or Smoke Alarms

Frequently asked questions

What is CPSC recall #11721?

CPSC recall #11721 covers Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers, announced by the U.S. Consumer Product Safety Commission on February 8, 2011. The CPSC cites the following hazard: The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

What is the remedy for recall #11721?

The CPSC remedy for recall #11721 is building managers should contact simplexgrinnell for a free software upgrade. simplexgrinnell is contacting its customers directly.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Simplex-Fire-Alarm-Control-Panels-Recalled-by-Tyco-Safety-Products-Westminster-Due-to-Failure-to-Alert-Monitoring-Centers. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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