Frontgate Recalls Step Ladders Due to Fall Hazard

Active Recall Announced January 20, 2011 CPSC #11718

Quick answer

Frontgate Recalls Step Ladders Due to Fall Hazard is CPSC recall #11718, announced on January 20, 2011. The CPSC cites the following hazard: This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder. The remedy is consumers should immediately stop using the recalled ladders and contact frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. frontgate is directly contacting all known consumers.. Affected brand: Dillon Davis.

Hazard

This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

Affected products

Frontgate Closet Ladders

Recalled brands

Dillon Davis

Remedy

Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

Recall date

January 20, 2011

Categories

Stepladders

Frequently asked questions

What is CPSC recall #11718?

CPSC recall #11718 covers Frontgate Recalls Step Ladders Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on January 20, 2011. The CPSC cites the following hazard: This recall involves Frontgate foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and designed for use in walk-in closets. Catalog item numbers included in the recall are 11998 for the two-step and 11675, 11975, 30269, 37935 and 40645 for the three-step ladder.

What is the remedy for recall #11718?

The CPSC remedy for recall #11718 is consumers should immediately stop using the recalled ladders and contact frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. frontgate is directly contacting all known consumers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Frontgate Recalls Step Ladders Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Frontgate-Recalls-Step-Ladders-Due-to-Fall-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls