Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard

Active Recall Announced September 8, 2011 CPSC #11321

Quick answer

Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard is CPSC recall #11321, announced on September 8, 2011. The CPSC cites the following hazard: This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom. The remedy is consumers should take the dolls away from children immediately and cut the looped hair of the chloe and sophie dolls and remove the headband of the audrey doll to eliminate the hazard. consumers may also call pottery barn kids for instructions on how to return the affected dolls for a merchandise credit.. Affected brand: Pottery Barn Kids, a division of Williams-Sonoma Inc..

Hazard

This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom.

Affected products

Chloe, Sophie and Audrey soft dolls

Recalled brands

Pottery Barn Kids, a division of Williams-Sonoma Inc.

Remedy

Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.

Recall date

September 8, 2011

Categories

Dolls or Plush Toys or Action Figures

Frequently asked questions

What is CPSC recall #11321?

CPSC recall #11321 covers Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard, announced by the U.S. Consumer Product Safety Commission on September 8, 2011. The CPSC cites the following hazard: This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of yarn. Audrey's hair is black, Chloe's hair is dark brown and Sophie's hair is blonde. The dolls are part of Pottery Barn Kids' Girl Doll Collection. The doll's name can be found on a tag sewn onto her bottom.

What is the remedy for recall #11321?

The CPSC remedy for recall #11321 is consumers should take the dolls away from children immediately and cut the looped hair of the chloe and sophie dolls and remove the headband of the audrey doll to eliminate the hazard. consumers may also call pottery barn kids for instructions on how to return the affected dolls for a merchandise credit.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Dolls Recalled by Pottery Barn Kids Due To Strangulation Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Dolls-Recalled-by-Pottery-Barn-Kids-Due-To-Strangulation-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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