Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard

Active Recall Announced August 2, 2011 CPSC #11294

Quick answer

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard is CPSC recall #11294, announced on August 2, 2011. The CPSC cites the following hazard: This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device. The remedy is consumers should immediately stop using and unplug the devices, and contact cloud engines to receive a refund or replacement device.. Affected brand: Cloud Engines Inc. of San Francisco, Calif..

Hazard

This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

Affected products

Pogoplug Video file sharing device

Recalled brands

Cloud Engines Inc. of San Francisco, Calif.

Remedy

Consumers should immediately stop using and unplug the devices, and contact Cloud Engines to receive a refund or replacement device.

Recall date

August 2, 2011

Categories

Computers Equipment and Accessories

Frequently asked questions

What is CPSC recall #11294?

CPSC recall #11294 covers Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on August 2, 2011. The CPSC cites the following hazard: This recall involves the Pogoplug Video file sharing device. The device is a black desktop electronics box, measuring about 2.5 inches wide, 7 inches deep, and 5.5 inches high. It is used to stream and share videos, photos, and music and to provide remote access to files stored on drives attached to the device. The device has the word "Pogoplug" on the side. "Model: Pogoplug Video" is listed on a label on the bottom of the device.

What is the remedy for recall #11294?

The CPSC remedy for recall #11294 is consumers should immediately stop using and unplug the devices, and contact cloud engines to receive a refund or replacement device.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Cloud-Engines-Recalls-Pogoplug-Video-File-Sharing-Device-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls