HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard

Active Recall Announced May 27, 2011 CPSC #11234

Quick answer

HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard is CPSC recall #11234, announced on May 27, 2011. The CPSC cites the following hazard: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500,dv6700,dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^ Compaq Presario A900C700F500, F700V3000, V3500, V3700, V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^ 6520s 67150^^AXU^^^^, 67150^^AXV^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^ The remedy is consumers should immediately remove the batteries from their notebook computer and contact hp to determine if their battery is included in this recall. consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. consumers with recalled batteries will receive a free replacement battery. after removing the recalled battery from their notebook computer, consumers may use the ac adapter to power the computer until a replacement battery arrives.. Affected brand: Hewlett-Packard Company.

Hazard

The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500,dv6700,dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^ Compaq Presario A900C700F500, F700V3000, V3500, V3700, V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^ 6520s 67150^^AXU^^^^, 67150^^AXV^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^

Affected products

Lithium-ion batteries used in HP and Compaq notebook computers

Recalled brands

Hewlett-Packard Company

Remedy

Consumers should immediately remove the batteries from their notebook computer and contact HP to determine if their battery is included in this recall. Consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.

Recall date

May 27, 2011

Categories

Batteries and Chargers

Frequently asked questions

What is CPSC recall #11234?

CPSC recall #11234 covers HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on May 27, 2011. The CPSC cites the following hazard: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500,dv6700,dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^ Compaq Presario A900C700F500, F700V3000, V3500, V3700, V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^ 6520s 67150^^AXU^^^^, 67150^^AXV^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^

What is the remedy for recall #11234?

The CPSC remedy for recall #11234 is consumers should immediately remove the batteries from their notebook computer and contact hp to determine if their battery is included in this recall. consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. consumers with recalled batteries will receive a free replacement battery. after removing the recalled battery from their notebook computer, consumers may use the ac adapter to power the computer until a replacement battery arrives.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/HP-Expands-Recall-of-Notebook-Computer-Batteries-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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