Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard

Active Recall Announced January 25, 2011 CPSC #11110

Quick answer

Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard is CPSC recall #11110, announced on January 25, 2011. The CPSC cites the following hazard: This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair. The remedy is steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. for all commercial customers who purchase chairs in quantity, steelcase will replace the chair support parts. chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. if any cracks are identified, consumers should immediately stop using the chairs and contact steelcase. even if no cracks are identified, consumers should contact steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.. Affected brand: Steelcase Inc..

Hazard

This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.

Affected products

Cachet Swivel Chairs

Recalled brands

Steelcase Inc.

Remedy

Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.

Recall date

January 25, 2011

Categories

Chairs

Frequently asked questions

What is CPSC recall #11110?

CPSC recall #11110 covers Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard, announced by the U.S. Consumer Product Safety Commission on January 25, 2011. The CPSC cites the following hazard: This recall involves all Steelcase Cachet swivel chairs with model number 487 manufactured between May 2002 and October 15, 2009. The chairs have a plastic slotted seat and back design and some were sold with back and seat cushions. The model number and manufacture date are printed on a label on the underside of the base of the chair.

What is the remedy for recall #11110?

The CPSC remedy for recall #11110 is steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. for all commercial customers who purchase chairs in quantity, steelcase will replace the chair support parts. chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. if any cracks are identified, consumers should immediately stop using the chairs and contact steelcase. even if no cracks are identified, consumers should contact steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2011/Steelcase-Recalls-Cachet-Swivel-Chairs-Due-to-Fall-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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