Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

Active Recall Announced November 19, 2010 CPSC #11043

Quick answer

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard is CPSC recall #11043, announced on November 19, 2010. The CPSC cites the following hazard: This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube. The remedy is consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. contact somfy systems to receive free installation of a replacement awning motor.. Affected brand: Somfy Systems Inc..

Hazard

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Affected products

Motorized Awnings

Recalled brands

Somfy Systems Inc.

Remedy

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Recall date

November 19, 2010

Categories

Outdoor Awnings or Shutters

Frequently asked questions

What is CPSC recall #11043?

CPSC recall #11043 covers Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard, announced by the U.S. Consumer Product Safety Commission on November 19, 2010. The CPSC cites the following hazard: This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

What is the remedy for recall #11043?

The CPSC remedy for recall #11043 is consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. contact somfy systems to receive free installation of a replacement awning motor.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2010/Motorized-Awnings-Recalled-by-Somfy-Systems-Due-to-Shock-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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