Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards

Active Recall Announced August 10, 2010 CPSC #10752

Quick answer

Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards is CPSC recall #10752, announced on August 10, 2010. The CPSC cites the following hazard: This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall. The remedy is consumers who received refurbished blackberry devices through asurion prior to november 1, 2009 should immediately stop using the product and contact asurion for a replacement product. asurion is directly contacting known consumers with the affected batteries to notify them of this recall.. Affected brand: Asurion.

Hazard

This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.

Affected products

Counterfeit BlackBerry®-branded cell phone batteries in refurbished devices

Recalled brands

Asurion

Remedy

Consumers who received refurbished BlackBerry devices through Asurion prior to November 1, 2009 should immediately stop using the product and contact Asurion for a replacement product. Asurion is directly contacting known consumers with the affected batteries to notify them of this recall.

Recall date

August 10, 2010

Categories

Adapter/Power Supply/Charger/Battery

Frequently asked questions

What is CPSC recall #10752?

CPSC recall #10752 covers Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards, announced by the U.S. Consumer Product Safety Commission on August 10, 2010. The CPSC cites the following hazard: This recall involves only BlackBerry®-branded batteries provided with refurbished Blackberry®-branded devices. The refurbished devices were sent to consumers by Asurion through a handset protection program. The batteries were used across virtually all models of refurbished BlackBerry devices distributed by Asurion prior to November 1, 2009. Genuine Blackberry-branded batteries are not included in this recall. No other Asurion or BlackBerry products are involved in this recall.

What is the remedy for recall #10752?

The CPSC remedy for recall #10752 is consumers who received refurbished blackberry devices through asurion prior to november 1, 2009 should immediately stop using the product and contact asurion for a replacement product. asurion is directly contacting known consumers with the affected batteries to notify them of this recall.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Asurion Recalls Counterfeit BlackBerry-branded Batteries Due to Burn and Fire Hazards on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2010/Asurion-Recalls-Counterfeit-BlackBerry-branded-Batteries-Due-to-Burn-and-Fire-Hazards. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

Sell on Shopify? Stay ahead of every CPSC recall.

RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.

Install RecallDocket — free
← Back to all recalls