Quick answer
Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard is CPSC recall #10743, announced on June 17, 2010. The CPSC cites the following hazard: This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate. The remedy is consumers should contact comverge for a replacement communication module. the company will install a new communication module for consumers free of charge. consumers should not attempt to disable or replace the communication module. comverge is directly contacting consumers who own the recalled communication module.. Affected brands: Comverge Inc. of Norcross, Ga., TXU Energy to customers in North Texas.
This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
Affected products
Programmable thermostat communication module
Recalled brands
Comverge Inc. of Norcross, Ga., TXU Energy to customers in North Texas
Remedy
Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.
Recall date
June 17, 2010
CPSC recall #10743 covers Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard, announced by the U.S. Consumer Product Safety Commission on June 17, 2010. The CPSC cites the following hazard: This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.
The CPSC remedy for recall #10743 is consumers should contact comverge for a replacement communication module. the company will install a new communication module for consumers free of charge. consumers should not attempt to disable or replace the communication module. comverge is directly contacting consumers who own the recalled communication module.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2010/Comverge-Recalls-Communication-Module-Inside-TXU-Energy-Thermostats-Due-to-Risk-of-Fire-Hazard. RecallDocket links to it from this page.
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