Quick answer
HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard is CPSC recall #10240, announced on May 21, 2010. The CPSC cites the following hazard: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^ The remedy is consumers should immediately remove the batteries referenced above from their notebook computer and contact hp to determine if their battery is included in this recall (even if the battery was previously checked). consumers with recalled batteries will receive a free replacement battery. after removing the recalled battery from their notebook computer, consumers may use the ac adapter to power the computer until a replacement battery arrives. hp recommends that only batteries obtained from hp or an hp authorized reseller be used with hp notebook pcs.. Affected brand: Hewlett-Packard Co..
The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^
Affected products
Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Recalled brands
Hewlett-Packard Co.
Remedy
Consumers should immediately remove the batteries referenced above from their notebook computer and contact HP to determine if their battery is included in this recall (even if the battery was previously checked). Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. HP recommends that only batteries obtained from HP or an HP authorized reseller be used with HP notebook PCs.
Recall date
May 21, 2010
CPSC recall #10240 covers HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on May 21, 2010. The CPSC cites the following hazard: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled. Notebook Model Number Battery Bar Codes (^ in the code can be any letter or number) HP Pavilion dv2000, dv2500, dv2700 dv6000, dv6500, dv6700 dx6000, dx6500, dx6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^ Compaq Presario A900 C700 F500, F700 V3000, V3500, V3700 V6000, V6500, V6700 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^ HP Compaq 6510b, 6515b 6710b, 6710s 6715b, 6715s 65000^^B5V^^^^ 6720s 67059^^V8U^^^^, 67059^^V8V^^^^
The CPSC remedy for recall #10240 is consumers should immediately remove the batteries referenced above from their notebook computer and contact hp to determine if their battery is included in this recall (even if the battery was previously checked). consumers with recalled batteries will receive a free replacement battery. after removing the recalled battery from their notebook computer, consumers may use the ac adapter to power the computer until a replacement battery arrives. hp recommends that only batteries obtained from hp or an hp authorized reseller be used with hp notebook pcs.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2010/HP-Expands-Recall-of-Notebook-Computer-Batteries-Due-to-Fire-Hazard. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free