Acer Recalls Notebook Computers Due to Burn Hazard

Active Recall Announced January 7, 2010 CPSC #10103

Quick answer

Acer Recalls Notebook Computers Due to Burn Hazard is CPSC recall #10103, announced on January 7, 2010. The CPSC cites the following hazard: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall. The remedy is consumers should stop using the recalled notebook computers immediately and contact acer to determine if their notebook is affected and to receive a free repair.. Affected brand: Acer America Corporation.

Hazard

The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

Affected products

Certain Acer Aspire-series Notebook Computers

Recalled brands

Acer America Corporation

Remedy

Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.

Recall date

January 7, 2010

Categories

Electronics

Frequently asked questions

What is CPSC recall #10103?

CPSC recall #10103 covers Acer Recalls Notebook Computers Due to Burn Hazard, announced by the U.S. Consumer Product Safety Commission on January 7, 2010. The CPSC cites the following hazard: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer's screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.

What is the remedy for recall #10103?

The CPSC remedy for recall #10103 is consumers should stop using the recalled notebook computers immediately and contact acer to determine if their notebook is affected and to receive a free repair.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Acer Recalls Notebook Computers Due to Burn Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2010/Acer-Recalls-Notebook-Computers-Due-to-Burn-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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