Quick answer
Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area is CPSC recall #09744, announced on May 22, 2009. The CPSC cites the following hazard: This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall. The remedy is samsung and jitterbug are directly contacting consumers to schedule a free software upgrade. consumers should call samsung if they have not already been contacted.. Affected brands: Samsung Telecommunications America, GreatCall d/b/a Jitterbug.
This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.
Affected products
Samsung "Jitterbug" Cell Phones
Recalled brands
Samsung Telecommunications America, GreatCall d/b/a Jitterbug
Remedy
Samsung and Jitterbug are directly contacting consumers to schedule a free software upgrade. Consumers should call Samsung if they have not already been contacted.
Recall date
May 22, 2009
CPSC recall #09744 covers Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area, announced by the U.S. Consumer Product Safety Commission on May 22, 2009. The CPSC cites the following hazard: This recall involves "Jitterbug" cell phones model numbers SPH-a110 and SPH-a120 with standard key pads and version BB14 software. No other Samsung wireless phones or software versions are included in this recall.
The CPSC remedy for recall #09744 is samsung and jitterbug are directly contacting consumers to schedule a free software upgrade. consumers should call samsung if they have not already been contacted.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Samsung Recalls to Upgrade Certain Cell Phones; Could Fail to Reach Emergency 911 in a No-Service Area on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2009/Samsung-Recalls-to-Upgrade-Certain-Cell-Phones-Could-Fail-to-Reach-Emergency-911-in-a-No-Service-Area. RecallDocket links to it from this page.
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