Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature

Active Recall Announced April 7, 2009 CPSC #09734

Quick answer

Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature is CPSC recall #09734, announced on April 7, 2009. The CPSC cites the following hazard: This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet. The remedy is honeywell international is contacting dealers directly and is providing free replacement software to consumers.. Affected brands: Ademco de Juarez s.r.l., Honeywell International Inc..

Hazard

This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

Affected products

Vista Residential Security System Control Panels

Recalled brands

Ademco de Juarez s.r.l., Honeywell International Inc.

Remedy

Honeywell International is contacting dealers directly and is providing free replacement software to consumers.

Recall date

April 7, 2009

Categories

Home Control/Alarm Systems

Frequently asked questions

What is CPSC recall #09734?

CPSC recall #09734 covers Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature, announced by the U.S. Consumer Product Safety Commission on April 7, 2009. The CPSC cites the following hazard: This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.

What is the remedy for recall #09734?

The CPSC remedy for recall #09734 is honeywell international is contacting dealers directly and is providing free replacement software to consumers.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2009/Honeywell-International-Recalls-Vista-Security-System-Control-Panels-Due-to-Failure-of-Panic-Feature. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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