Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions

Active Recall Announced August 26, 2009 CPSC #09328

Quick answer

Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions is CPSC recall #09328, announced on August 26, 2009. The CPSC cites the following hazard: This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed. The remedy is consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. if not attached, immediately stop using the window coverings and contact lutron electronics to receive a free repair kit. if the consumer has difficulty installing the tensioning device, contact lutron for further instructions.. Affected brands: Virginia Iron and Metal Company Inc. (VIMCO), Lutron Electronics Co. Inc..

Hazard

This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.

Affected products

Roller Shades

Recalled brands

Virginia Iron and Metal Company Inc. (VIMCO), Lutron Electronics Co. Inc.

Remedy

Consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. If not attached, immediately stop using the window coverings and contact Lutron Electronics to receive a free repair kit. If the consumer has difficulty installing the tensioning device, contact Lutron for further instructions.

Recall date

August 26, 2009

Categories

Blinds, Shades & Cords

Frequently asked questions

What is CPSC recall #09328?

CPSC recall #09328 covers Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions, announced by the U.S. Consumer Product Safety Commission on August 26, 2009. The CPSC cites the following hazard: This recall involves custom-ordered made-to-measure manual roller shades. The shades were sold in a variety of colors, fabrics, and sizes. They have a label on an adhesive strip that connects the shade fabric to the roller tube that reads "Lutron Shading Solutions" and "800-446-1503." The shade needs to be removed from the brackets and unrolled completely to access the label. The shade was sold with an orange, black and white hang tag warning consumers that "young children can STRANGLE in cord and bead chain loops." However, the hang tag may have been discarded upon installation. Nearly all shades were professionally installed.

What is the remedy for recall #09328?

The CPSC remedy for recall #09328 is consumers should immediately check their window coverings to see if the tension device is attached to the cord and installed into the wall or floor. if not attached, immediately stop using the window coverings and contact lutron electronics to receive a free repair kit. if the consumer has difficulty installing the tensioning device, contact lutron for further instructions.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Risk of Strangulation Prompts Recall to Repair Roller Shades by Lutron Shading Solutions on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2009/Risk-of-Strangulation-Prompts-Recall-to-Repair-Roller-Shades-by-Lutron-Shading-Solutions. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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