Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard

Active Recall Announced October 14, 2008 CPSC #09010

Quick answer

Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard is CPSC recall #09010, announced on October 14, 2008. The CPSC cites the following hazard: This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit." The remedy is consumers should immediately stop using and unplug the headsets. consumers should contact gn netcom to receive a replacement battery.. Affected brands: GN Netcom Inc., Amperex Technology Limited (ATL).

Hazard

This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."

Affected products

GN9120 Wireless Headsets

Recalled brands

GN Netcom Inc., Amperex Technology Limited (ATL)

Remedy

Consumers should immediately stop using and unplug the headsets. Consumers should contact GN Netcom to receive a replacement battery.

Recall date

October 14, 2008

Categories

Audio/Video Systems & Accessories

Frequently asked questions

What is CPSC recall #09010?

CPSC recall #09010 covers Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard, announced by the U.S. Consumer Product Safety Commission on October 14, 2008. The CPSC cites the following hazard: This recall involves ATL lithium-ion polymer batteries in GN9120 wireless headsets. The headsets are intended primarily for professional use in offices and call centers. The product is sold with three components: a base station, headset and power adapter. "GN Netcom" or "GN9120" is printed on the base station and headset. The affected batteries have part number 603028 and have a white plastic enclosure. The batteries are labeled "Made by ATL (Amperex Technology Ltd.)" and "(ATL P/N 603028)." Batteries sold as a replacement part are labeled "GN9120 battery replacement kit."

What is the remedy for recall #09010?

The CPSC remedy for recall #09010 is consumers should immediately stop using and unplug the headsets. consumers should contact gn netcom to receive a replacement battery.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Wireless Headset Batteries Recalled by GN Netcom Due to Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2009/Wireless-Headset-Batteries-Recalled-by-GN-Netcom-Due-to-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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