Quick answer
Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls is CPSC recall #08572, announced on May 20, 2008. The CPSC cites the following hazard: This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall. The remedy is consumers should immediately return their phone to cricket for a free software repair. cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.. Affected brand: Cricket Communications.
This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
Affected products
Cricket EZ Cellular Phones
Recalled brands
Cricket Communications
Remedy
Consumers should immediately return their phone to Cricket for a free software repair. Cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.
Recall date
May 20, 2008
CPSC recall #08572 covers Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls, announced by the U.S. Consumer Product Safety Commission on May 20, 2008. The CPSC cites the following hazard: This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.
The CPSC remedy for recall #08572 is consumers should immediately return their phone to cricket for a free software repair. cricket is directly contacting consumers who purchased these cell phones to alert them to the recall.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2008/Cricket-EZ-Cell-Phones-Recalled-Audio-Problem-Interferes-with-Emergency-911-Calls. RecallDocket links to it from this page.
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