Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard

Active Recall Announced February 17, 2006 CPSC #06092

Quick answer

Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard is CPSC recall #06092, announced on February 17, 2006. The CPSC cites the following hazard: The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack. The remedy is customers should remove the battery pack from their soundstation2w unit immediately. once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. customers should not attempt to use other batteries in the unit. consumers should contact polycom inc. for information on receiving a free replacement battery.. Affected brands: Polycom Inc., Barbeques Galore Inc..

Hazard

The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.

Affected products

Lithium-Ion batteries in SoundStation2W wireless conference phone

Recalled brands

Polycom Inc., Barbeques Galore Inc.

Remedy

Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. for information on receiving a free replacement battery.

Recall date

February 17, 2006

Categories

Adapter/Power Supply/Charger/Battery

Frequently asked questions

What is CPSC recall #06092?

CPSC recall #06092 covers Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard, announced by the U.S. Consumer Product Safety Commission on February 17, 2006. The CPSC cites the following hazard: The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone. The SoundStation2W Part Numbers and SKU numbers are as follows: Part Number SKU number Date Code 1520-07803-001 2200-07803-001 1205 or earlier (December 2005) 1520-07804-001 2200-07804-001 1205 or earlier (December 2005) The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The recalled battery Part Numbers can be found on the bottom right hand corner of the white label on the battery pack. The date code can be found to the left of the Part Number. Recalled batteries have the date code of 1205 (December 2005) or earlier printed on the white label of the batter pack.

What is the remedy for recall #06092?

The CPSC remedy for recall #06092 is customers should remove the battery pack from their soundstation2w unit immediately. once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit. customers should not attempt to use other batteries in the unit. consumers should contact polycom inc. for information on receiving a free replacement battery.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell Polycom Inc. Recalls Conference Phone Batteries for Fire Hazard on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2006/Polycom-Inc-Recalls-Conference-Phone-Batteries-for-Fire-Hazard. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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