CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters

Active Recall Announced September 26, 2003 CPSC #03553

Quick answer

CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters is CPSC recall #03553, announced on September 26, 2003. The CPSC cites the following hazard: This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets. The remedy is call segway llc for information on how to receive a free software upgrade. segway llc is directly contacting owners of these products. riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in segway ht user materials, are essential to safety.. Affected brand: Segway LLC.

Hazard

This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.

Affected products

Segway "i Series" Human Transporters (HT)

Recalled brands

Segway LLC

Remedy

Call Segway LLC for information on how to receive a free software upgrade. Segway LLC is directly contacting owners of these products. Riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in Segway HT user materials, are essential to safety.

Recall date

September 26, 2003

Categories

Human Transporters

Frequently asked questions

What is CPSC recall #03553?

CPSC recall #03553 covers CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters, announced by the U.S. Consumer Product Safety Commission on September 26, 2003. The CPSC cites the following hazard: This recall involves all Segway HT i167 ("i Series") models sold to consumers. In addition, Segway LLC is including all e167 ("e Series") and i167 models sold to commercial users, and all p133 ("p Series") models sold to consumers in test markets.

What is the remedy for recall #03553?

The CPSC remedy for recall #03553 is call segway llc for information on how to receive a free software upgrade. segway llc is directly contacting owners of these products. riders are reminded that, even after the software upgrade, appropriate operating techniques, as described in segway ht user materials, are essential to safety.. Consumers should stop using the product and follow the instructions in the official CPSC notice.

I sell this product on Shopify. What do I need to do?

If you sell CPSC, Segway LLC Announce Voluntary Recall to Upgrade Software on Segway™ Human Transporters on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.

Where is the official CPSC notice for this recall?

The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2003/CPSC-Segway-LLC-Announce-Voluntary-Recall-to-Upgrade-Software-on-Segway-Human-Transporters. RecallDocket links to it from this page.

Not legal advice. RecallDocket aggregates publicly available recall information from the U.S. Consumer Product Safety Commission for informational purposes only. For the official notice, remedy instructions, and any safety actions, refer to the CPSC source. Information may be incomplete or out of date.

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