Quick answer
CPSC and GE Interlogix Announce Recall to Repair Security Control Panels is CPSC recall #02525, announced on March 13, 2002. The CPSC cites the following hazard: The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad. The remedy is consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.. Affected brand: GE Interlogix.
The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
Affected products
Security Control Panel
Recalled brands
GE Interlogix
Remedy
Consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. Meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.
Recall date
March 13, 2002
CPSC recall #02525 covers CPSC and GE Interlogix Announce Recall to Repair Security Control Panels, announced by the U.S. Consumer Product Safety Commission on March 13, 2002. The CPSC cites the following hazard: The repair includes all ZX400, ZX410 and ZX440F security control panels experiencing "MEMORY ERROR" or "NO COM FROM CONTROL" errors and all ZX300 and ZX310 security control panels that are being monitored. The control panels are used mainly to guard against burglary but can be linked to smoke and fire alarms. The brand name "Moose" is printed on the front of the keypad.
The CPSC remedy for recall #02525 is consumers with these security control panels should contact their service dealers immediately to arrange for an inspection and repair. meanwhile, in the event of an emergency, consumers should not rely on their security systems to contact emergency personnel.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell CPSC and GE Interlogix Announce Recall to Repair Security Control Panels on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2002/CPSC-and-GE-Interlogix-Announce-Recall-to-Repair-Security-Control-Panels. RecallDocket links to it from this page.
Sell on Shopify? Stay ahead of every CPSC recall.
RecallDocket automatically checks your catalog against new CPSC recalls and alerts you the moment one of your products is affected.
Install RecallDocket — free