Quick answer
CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes is CPSC recall #02226, announced on August 8, 2002. The CPSC cites the following hazard: These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information. The remedy is consumers with these dct2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. if it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.. Affected brand: Motorola Inc. Broadband Communications Sector.
These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information.
Affected products
Motorola DCT2000 digital cable set-top boxes
Recalled brands
Motorola Inc. Broadband Communications Sector
Remedy
Consumers with these DCT2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. If it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. Motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. Cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.
Recall date
August 8, 2002
CPSC recall #02226 covers CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes, announced by the U.S. Consumer Product Safety Commission on August 8, 2002. The CPSC cites the following hazard: These digital cable set-top boxes are black, about 17 inches wide and 2.5 inches high. "MOTOROLA" and "INTERACTIVE DIGITAL COMMUNICATIONS" are written on the front of the units. The model number, "DCT2000" is written on the cover of the user guide that came with the box. Motorola's DCT2000 set-top box provides cable subscribers access to various digital, audio, and interactive TV services, including expanded channel counts; digital-quality video and audio; interactive program guides for viewing convenience and control; parental control; and virtual channels for community and local information.
The CPSC remedy for recall #02226 is consumers with these dct2000 digital cable set-top boxes can continue to use them as normal, but they should not remove the power cord from the rear of the set-top box. if it is necessary to unplug the boxes, power cords should always be unplugged from the wall outlet or other energy source. motorola estimates about 30,000 of these set-top boxes have power cord pins that could break. cable operators are contacting their customers to determine if they have a set-top box included in the recall, that needs to be replaced.. Consumers should stop using the product and follow the instructions in the official CPSC notice.
If you sell CPSC, Motorola Inc. Announce Recall of Digital Cable Set-Top Boxes on Shopify, stop selling the affected units immediately, notify customers who purchased them, and consider whether you have a Section 15(b) reporting obligation to the CPSC. RecallDocket helps Shopify merchants identify affected SKUs and prepare the required safety report.
The primary source is the official CPSC notice at https://www.cpsc.gov/Recalls/2002/CPSC-Motorola-Inc-Announce-Recall-of-Digital-Cable-Set-Top-Boxes-. RecallDocket links to it from this page.
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